Privacy Policy

At Classic Waterproofing & Plumbing (s) Pte Ltd or CWP, your privacy is important to us. The outline of this privacy policy is your personal information that we collect, how we use it, how we protect it, and your rights regarding your information. By engaging with our service, you are permitting us to use your information as outlined in this policy.

What personal information do we collect from you?

We collect some of your personal information when you directly contact us, interact with our website, and submit inquiries. The types of your personal information we are collecting are:

Contact Information: We collect some of your contact information, such as your name, phone number, email address, and other details, when you fill in your contact information.
Google Ads Data: If you engage with us through Google Ads to improve our marketing campaign, we may collect your information.
Website Activity: Your activity on our website, including your browser type, device details, and pages viewed. We may also collect data through Tag Manager, Google Search Console, and Google Analytics.

Use of Project Images

At CWP, we are proud of our work quality; we believe that an image can speak about quality of work. That’s why we use our completed project image. We don’t use any third-party images. What you are seeing is that we do. Every image is a reflection of our expertise, workmanship, and commitment to real clients.

Children

CWP provided services are not directly connected with a person under 13 years of age. We are not collecting any personal information from those who are under 13. If any guardian is aware that their child provides personal information, they can directly contact us. On the other hand, if we can understand that you are under 13, we will delete your information from our records.

When do we collect your information?

When you visit our website through Google Ads or organic search, we may collect your information about your visit. After visiting our website, when you contact us or fill out the form for a free inspection. We collect your information through them. Sometimes, we distribute our waterproofing service flyers all over Singapore. We also collect information that way, too.

How do we use your information?

There are some purposes for your information using, and the following way are:

Lead generation: To respond to your inquiries, offer a free on-site inspection, discuss our waterproofing service, and provide quotations.
Customer support: To assist with your question and concern related to our long-lasting waterproofing service.
Communication and marketing: To take care of your building’s waterproofing conditions and promotional details about our service.
Service improvement: To enhance the user experience and functionality of our website, we analyze website traffic.

How we protect your personal information

Your personal information is a very serious matter for us. To secure your information from unauthorized access, we implemented an appropriate technical team. We are ensuring your contact details are 100% secure with us.

Sharing your information with a third party

At CWP, we don’t sell or rent any personal information to any third parties. We only share your information with one of our team members who is highly skilled in providing free on-site inspection.
We may also disclose your information if it is required by Singapore law. If your property has any legal obligations or safety issues according to Singapore government law.

Cookies and Tracking Technologies

We don’t use cookies and other similar tracking technologies that can disturb you while browsing our website. We always offer service-based, relevant content for your better understanding of our service. As you know, we don’t have any cookies or other tracking technology, so you don’t need to use any browser settings that may affect your browsing functionality.

Your rights to CWP

You have some rights to CWP, and the rights are:

Access: You have the right to request access to a copy of your personal information that we have.
Correct: You have the right to suggest correction if your personal information is incomplete or inaccurate.
Delete: Subject to your legal or contractual obligations, you can request that we delete your personal information.
Opt-Out of Marketing:You can stay out of our promotional communications at any time by contacting us through email or by contacting us directly.

Third-Party Websites

We may contain some third-party website links. Those sites have their own privacy policies. We always encourage you to review their own privacy policy. Classic Waterproofing & Plumbing (s) Pte Ltd or CWP is not responsible for those website privacy policies or content.

Changes to This Privacy Policy

There is a possibility of updating our privacy policy from time to time. We will change our privacy policy for operational, legal, and regulatory reasons. If we change the policy, we will update the effective date too. We encourage you to review our privacy policy page to keep up to date with our policy.

Contact Us

If you have any confusion about our Privacy Policy, please contact us:

Website: https://cwp.com.sg/

Email: sales@cwp.com.sg

Phone: +65 6970 7644

Address: 30 Kaki Bukit Road 3 #07-08 Empire Techno Centre, Singapore 417819